Terms and Conditions

1. Introduction

Welcome to Club Boquet! These Terms and Conditions ("Terms") govern your use of our subscription services, including all associated products, services, and offers (the "Services"). By subscribing, accessing, or purchasing through our platform, you agree to comply with and be bound by these Terms. Please read them carefully.

2. Subscription Service

Our flower subscription service delivers fresh flowers to your designated address on a recurring basis, as chosen by you. You can select from various subscription plans, including weekly, bi-weekly, or monthly deliveries.

Modifications: You may update your subscription preferences (e.g., arrangement style, size, delivery frequency, address) by logging into your account and updating your information.

3. Billing and Auto-Renewal

By subscribing, you authorize Club Bouquet to automatically charge your selected payment method on a recurring basis (based on your selected frequency) until you cancel.
You will be billed at the rate and frequency you selected at the time of subscription. Prices may vary due to flower availability or seasonal adjustments; you will be notified in advance of any changes.
Subscription fees will be charged at the beginning of your selected billing cycle (e.g., weekly, monthly). Charges will automatically recur unless you cancel your subscription.

Payment Methods: Payments are processed through secure payment gateways. We accept major credit and debit cards.
Tax: Applicable taxes will be added to your order, based on standard Massachusetts sales tax.

4. Delivery Address, Areas, and Timing

You are responsible for providing an accurate and up-to-date delivery address. We are not liable for incorrect or incomplete addresses.
We currently deliver to select areas. At checkout, please review delivery options to see if we service your location.
Deliveries will typically be made on Fridays. However, delivery times may vary due to weather, holidays, or unforeseen circumstances. We will provide advanced notice if delivery will occur on a different day than anticipated.

5. Cancellation Policy

You can cancel your subscription at any time via your account dashboard or by contacting our customer service team at [email address].
To avoid being charged for the next delivery, cancellations must be made at least 3 days (72 hours) before your next scheduled delivery date.
Any orders already processed or shipped before cancellation are non-refundable.

6. Refunds and Returns

Due to the perishable nature of flowers, we do not accept returns.
Refunds are not available for subscriptions that have already been processed or delivered. However, if there’s an issue with your order, please contact us within 24 hours, and we will work to address your concern.

9. Privacy Policy

We value your privacy and take appropriate measures to safeguard your personal information. Payments are processed through secure payment gateways like Stripe and PayPal. Otherwise, data collected is stored for effective delivery of your prereffered product.

10. Limitation of Liability

To the fullest extent permitted by law, Club Bouquet will not be liable for any indirect, incidental, or consequential damages, including loss of profits, arising from your use of our services.

11. Governing Law

These Terms will be governed by and construed in accordance with the laws of Massachusetts, without regard to its conflict of law principles.

12. Contact Us

For any questions, concerns, or issues regarding these Terms or your subscription, please contact us via email at [email protected]

Fresh flowers. Instant smiles.